Organizations that commit to user-centered design are faster, leaner, and more efficient—they also deliver products with higher satisfaction rates and ROI. From cultivating the mindset and earning buy-in, we’ve got a resource for you.

Agile Development and user-centered thinking are not incompatible. In fact, two of the four pillars of the Agile Manifesto overlap perfectly with UX. In what is dubbed Agile UX, empathy and really listening to the needs of the stakeholders drives the process.

Healthy company culture is integral to the success of any organization, but how is it built, promoted, and nurtured? Explore what empathy means at Sparkbox (and beyond) and how two seemingly disparate ideas about the concept can actually work toward the same goal.

Organizations, teams, and individual roles that commit to a user-centered design will enjoy better outcomes thanks to the intrinsic iterative nature of the process. But widespread buy-in is crucial to success.

Walking a mile in another person’s shoes isn’t just sound life advice, it comes in handy at work too. Learn nine guidelines for crafting empathetic, practical documentation that brings value to your team.

One billion people in the world live with disabilities. Prioritizing their needs elevates the experiences of all users because, at its core, accessibility is usability. Today, you will learn how to develop an inclusive mindset in the digital space.

An individual is much more than their disabilities, and communication is important. Here are some recommendations on how you can interact with people with disabilities in a respectful manner.

Writing documentation can challenge you and your team's daily routine, but it will contribute to your long-term success. Learn about four advantages that empathy-based documentation can give your company, including elevating your bottom line and employee wellbeing.

Care deeply about inclusion and diversity in the workplace but don't know how to grow that healthy environment? We've learned so much from Karen Catlin, who provides clear advice to help anyone in any position foster a more inclusive culture. Learn along with us.

Naomi shares four ways to give constructive feedback that build relationships and open discussions for better work.